Telecaller

Join Raksha Realty as a Telecaller in Cheran Ma Nagar, Coimbatore. Freshers can apply. Salary is up to ₹18,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Pay and perks

The salary for this role is ₹15,000 – ₹18,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, CRM tools, Active listening, Typing speed
• Female Only
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Position details

• Location: Cheran Ma Nagar, Coimbatore, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Raksha Realty.