Field Collection Executive

A new Field Collection Executive role is open at Ram Enterprise, Kukatpally, Hyderabad. There are 2 open positions. Salary is up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Education: Tenth Pass
• Comfortable with Verbal communication, Hindi and English, Active listening, CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Compensation

The salary for this role is ₹12,000 – ₹20,000 per month.

Job at a glance

• Job location: Kukatpally, Hyderabad, Telangana
• Job type: Full time
• Work type: On-site
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Ram Enterprise reviews applications regularly.