Field Collection Executive

Ram Enterprise is hiring a Field Collection Executive in Malkajgiri, Hyderabad. 2 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What we are looking for

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with Complaint handling, CRM tools, Verbal communication, Active listening
• Male Only
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹16,000 – ₹25,000 per month.

Quick facts

• Job location: Malkajgiri, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Job type: Full time

Apply today and take the next step in your career with Ram Enterprise.