Field Collection Executive

Ram Enterprise is looking for a Field Collection Executive to join its team in Gajuwaka, Visakhapatnam. The pay goes up to ₹18,000/month. There are 2 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Credit Card

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Credit Card
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card
• A customer-first, calm under pressure attitude

Salary

You will be paid ₹15,000 – ₹18,000 per month.

Job details

• Location: Gajuwaka, Visakhapatnam, Andhra Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2

Ready to start? Upload your resume and apply to Ram Enterprise today.