Field Executive

A new Field Executive role is open at Ram Enterprise, Kukatpally, Hyderabad. The team is filling 2 vacancies. The pay goes up to ₹24,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Telugu, Hindi, English

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Telugu
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, Hindi, English
• Someone patient and polite

What you get

The salary for this role is ₹20,000 – ₹24,000 per month.

Position details

• Work location: Kukatpally, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Ram Enterprise reviews applications regularly.