Telecaller

Ram Gold is looking for a Telecaller to join its team in Tambaram, Chennai. The pay goes up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : Tamil, English

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, English
• You are customer-first and calm under pressure

Day-to-day work

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

What you get

You will be paid ₹10,000 – ₹20,000 per month.

Job at a glance

• Location: Tambaram, Chennai, Tamil Nadu
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Ram Gold today.