Field Collection Executive

Ramachandra Purushothama (C S R Ventures) wants to bring on a Field Collection Executive for its Chamarajpet, Bengaluru team. 30 candidates will be hired for this role. The pay goes up to ₹30,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

As a Field Collection Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Requirements

• 1–2 years of relevant experience
• Education: Tenth Pass
• Good knowledge of Complaint handling, Verbal communication, Hindi and English and Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and patient

What you get

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Position details

• Location: Chamarajpet, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Ramachandra Purushothama (C S R Ventures) reviews applications regularly.