Field Collection Executive

A new Field Collection Executive role is open at Ramakrishna Arun Kumar (Matriz Solutions), Whitefield Road, Bengaluru. There are 20 open positions. You can earn up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Compensation

Salary: ₹23,000 – ₹25,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with Complaint handling, Active listening, CRM tools, Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

Job details

• Work location: Whitefield Road, Bengaluru, Karnataka
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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