Field Collection Executive

Ramakrishna Arun Kumar (Matriz Solutions) is hiring a Field Collection Executive in Whitefield Road, Bengaluru. The team is filling 20 vacancies. You can earn up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with Complaint handling, Verbal communication, Active listening, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, patient attitude

What you will do

As a Field Collection Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Salary and benefits

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Quick facts

• Location: Whitefield Road, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 20
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Ramakrishna Arun Kumar (Matriz Solutions) reviews applications regularly.