Field Collection Executive

Ramakrishna Arun Kumar (Matriz Solutions) wants to bring on a Field Collection Executive for its RT Nagar, Bengaluru team. There are 20 open positions. Salary is up to ₹22,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Skills: Hindi and English, Verbal communication, Typing speed, Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Your responsibilities

As a Field Collection Executive, your work will include:

• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.

Salary

The salary for this role is ₹18,000 – ₹22,000 per month.

Job at a glance

• Job location: RT Nagar, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site

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