Field Collection Executive

Join Ramakrishna Arun Kumar (Matriz Solutions) as a Field Collection Executive in Yelahanka New Town, Bengaluru. The pay goes up to ₹23,000/month. The team is filling 20 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Credit Card

Salary

Salary: ₹20,000 – ₹23,000 per month, based on skills and experience.

What you will do

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Skills: Credit Card
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card

Job at a glance

• Work location: Yelahanka New Town, Bengaluru, Karnataka
• Openings: 20
• Job type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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