Field Collection Executive

Ramakrishna Arun Kumar (Matriz Solutions) wants to bring on a Field Collection Executive for its Whitefield, Bengaluru team. The team is filling 30 vacancies. Salary is up to ₹22,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What you will do

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Compensation

Compensation: ₹18,000 – ₹22,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: Tenth Pass
• Skills: Verbal communication, Active listening, CRM tools, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and customer-first

Position details

• Job location: Whitefield, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Ramakrishna Arun Kumar (Matriz Solutions) reviews applications regularly.