Field Collection Executive

Ramakrishna Arun Kumar (Matriz Solutions) is hiring a Field Collection Executive in Whitefield, Bengaluru. 20 candidates will be hired for this role. You can earn up to ₹25,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Good knowledge of CRM tools, Typing speed, Active listening and Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Salary

Salary: ₹19,000 – ₹25,000 per month, based on skills and experience.

Roles and responsibilities

• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Job details

• Job location: Whitefield, Bengaluru, Karnataka
• Work mode: Work from office
• Job type: Full time
• Vacancies: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ramakrishna Arun Kumar (Matriz Solutions).