Field Collection Executive

Start your next role as a Field Collection Executive with Ramakrishna Arun Kumar (Matriz Solutions) in Madurai. You can earn up to ₹25,000/month. There are 2 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What you will do

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• You'll resolve queries and complaints with patience and accuracy.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Hindi and English, Complaint handling and Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹22,000 – ₹25,000 per month.

Job details

• Location: Madurai, Tamil Nadu
• Vacancies: 2
• Employment type: Full time
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Ramakrishna Arun Kumar (Matriz Solutions) today.