Senior Tele Caller

A new Senior Tele Caller role is open at Ramakrishna Arun Kumar (Matriz Solutions), Villivakkam, Chennai. 20 candidates will be hired for this role. You can earn up to ₹25,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Tamil

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Tamil
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil
• You are customer-first and calm under pressure

Your responsibilities

Here is what a typical day looks like:

• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.

Salary and benefits

The salary for this role is ₹18,000 – ₹25,000 per month.

Position details

• Work location: Villivakkam, Chennai, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Vacancies: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Ramakrishna Arun Kumar (Matriz Solutions).