Team Leader

Ramakrishna Arun Kumar (Matriz Solutions) wants to bring on a Team Leader for its Villivakkam, Chennai team. The team is filling 5 vacancies. The pay goes up to ₹35,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Tamil

Salary

The salary for this role is ₹25,000 – ₹35,000 per month.

Day-to-day work

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil

Quick facts

• Work location: Villivakkam, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 5
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Ramakrishna Arun Kumar (Matriz Solutions).