Telecaller

RaMatrics wants to bring on a Telecaller for its Poonamallee, Chennai team. You can earn up to ₹12,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

You will be paid ₹10,000 – ₹12,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Who can apply

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: Verbal communication, CRM tools, Active listening, Hindi and English
• Female Only
• No English required
• Freshers can apply
• You are polite and calm under pressure

Quick facts

• Location: Poonamallee, Chennai, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with RaMatrics.