Sales Coordinator / Executive

Ramdev Steel Industries wants to bring on a Sales Coordinator / Executive for its Odhav, Ahmedabad team. You can earn up to ₹24,000/month. The team is filling 2 vacancies.

Note from the employer

Handle B2B Portals(Indiamart)And Buyer Inquiries.Prepare Quotations And Proforma Invoices.Maintain Inquiries And Customer Data In Excel.Regular Follow-Ups For Quotations And Orders.Prepare Daily Order Sheets And Sales Reports.Coordinate With Sales, Accounts,Dispatch Teams.Search New Customer Data From Google/Directories.Cold Calling And Customer. More Than 2 Years Experience Compulsory.

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹20,000 – ₹24,000 per month, based on skills and experience.

Skills and qualifications

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of Complaint handling, Active listening, CRM tools and Hindi and English
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone patient and calm under pressure

Job details

• Location: Odhav, Ahmedabad, Gujarat
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work mode: Work from office
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday

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