Tele Collection Executive

Ramesh (S K Associates) wants to bring on a Tele Collection Executive for its Malleshwaram, Bengaluru team. There are 4 open positions. Salary is up to ₹20,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Kannada, Tamil, Telugu, Hindi, English

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Kannada, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, Tamil, Telugu, Hindi, English
• A calm under pressure, polite attitude

Roles and responsibilities

• You'll follow call scripts and update customers on ticket status.
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Quick facts

• Job location: Malleshwaram, Bengaluru, Karnataka
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 4

Interested? Apply now on BetterJobs with your resume — Ramesh (S K Associates) reviews applications regularly.