Telecaller

Ramsan New Era Llp is hiring a Telecaller in Shivane, Pune. There are 5 open positions. You can earn up to ₹15,000/month.

In the employer’s words

A Solar Telecaller Is A Specialized Inside Sales Role Focused On Generating Leads, Explaining Renewable Energy Solutions (Rooftop Solar, Solar Inverters), And Scheduling Site Visits For The Field Sales Team. They Are The Critical First Point Of Contact For Prospective Residential And Commercial Clients. 1 - 2 Years Experience Compulsory. | Languages : Marathi, English, Hindi

What you get

Compensation: ₹12,000 – ₹15,000 per month.

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, English, Hindi
• A customer-first, polite attitude

Job details

• Work location: Shivane, Pune, Maharashtra
• Openings: 5
• Employment type: Full time
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ramsan New Era Llp.