Telecaller

Ramsan New Era Llp is hiring a Telecaller in NDA Road, Pune. Great for first-time job seekers. Salary is up to ₹15,000/month. There are 10 open positions.

Note from the employer

We Are Seeking A Resilient, Persuasive Collection Telecaller To Manage Delinquent Accounts And Maximize Debt Recovery. In This Role, You Will Investigate Overdue Balances, Contact Customers To Negotiate Payment Schedules, And Update Financial Records. A Successful Candidate Must Have Excellent Negotiation Skills, A High Level Of Patience, And Stric. Languages : Marathi, Hindi, English

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone calm under pressure and polite

Salary

You will be paid ₹12,000 – ₹15,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Position details

• Location: NDA Road, Pune, Maharashtra
• Vacancies: 10
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Ramsan New Era Llp.