Manager

A new Manager role is open at Rana Builders Jeevan Gate, Loni - Ghaziabad, Delhi. The pay goes up to ₹20,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Active listening, CRM tools, Typing speed, Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Loni - Ghaziabad, Delhi, Delhi
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Apply today and take the next step in your career with Rana Builders Jeevan Gate.