Commercial Card Officer

Randstad India Private Limited is looking for a Commercial Card Officer to join its team in Shivajinagar, Pune. Freshers can apply. The pay goes up to ₹15,000/month. There are 12 open positions.

In the employer’s words

Managing Outbound Calls Based On Provided Pre-Approved Customer Data Explaining Benefits And Features Of Commercial Credit Cards Identifying Opportunities To Cross-Sell Other Banking Products Working Directly From Assigned Nearby Bank Branch.

Eligibility

• Open to freshers
• Education: Graduate
• Skills: Active listening, Complaint handling, CRM tools, Typing speed
• Basic English
• Freshers can apply

Compensation

Compensation: ₹14,500 – ₹15,000 per month.

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.

Job at a glance

• Job location: Shivajinagar, Pune, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 12
• Employment type: Full time

Click Apply to send your profile to Randstad India Private Limited. It takes less than a minute.