Tele Caller

A new Tele Caller role is open at Randstad India Private Limited, Bhosari, Pune. Freshers can apply. The team is filling 15 vacancies. Salary is up to ₹14,923/month.

Note from the employer

* Managing Outbound Calls Based On Provided Data Of Pre-Approved Personal Loan Customers.* Explaining Loan Features To Customers And Closing Leads Efficiently.* Identifying Opportunities To Offer Other Banking Products, Including Credit Cards And Additional Financial Services.* Working Directly From An Assigned Icici Bank Branch Office. Type : Sales

Salary

The salary for this role is ₹14,123 – ₹14,923 per month.

Requirements

• Freshers are welcome to apply
• Education: Graduate
• Skills: Sales
• Basic English
• Freshers can apply
• Type: Sales
• Someone calm under pressure and polite

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.

Quick facts

• Work location: Bhosari, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 15

Ready to start? Upload your resume and apply to Randstad India Private Limited today.