Telecalling Sales Executive

A new Telecalling Sales Executive role is open at Randstad India Private Limited (Randstad India Private Ltd), Hinjewadi, Pune. The team is filling 3 vacancies. You can earn up to ₹17,000/month.

In the employer’s words

Managing Outbound Calls Based On Provided Data Of Pre-Approved Credit Card/Personal Loan Customers. Explaining Card/Loan Features To Customers And Closing Leads Efficiently. Identifying Opportunities To Offer Other Banking Products And Additional Financial Services. Working Directly From Icici Bank Branch Only. No Field Work/No Target Based Salary.

Salary

The salary for this role is ₹14,000 – ₹17,000 per month.

Requirements

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: Active listening, Verbal communication, Hindi and English, Complaint handling
• Basic English
• Freshers can apply

Key responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.

Job details

• Job location: Hinjewadi, Pune, Maharashtra
• Employment type: Full time
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 3
• Work mode: On-site

Apply today and take the next step in your career with Randstad India Private Limited (Randstad India Private Ltd).