Telecaller

Join Ranjitsingh Shankarrao Nalawade (Yoddhaa Defence Training Institute/Yoddhaa Defence Institute) as a Telecaller in Hinjewadi, Pune. 3 candidates will be hired for this role. The pay goes up to ₹15,000/month.

Note from the employer

A Telecaller Is Responsible For Making Outbound And/Or Receiving Inbound Calls To Customers To Promote Products Or Services, Generate Leads, Handle Inquiries, And Provide Customer Support. The Role Requires Strong Communication Skills And The Ability To Persuade Or Assist Customers Effectively. 1 - 2 Years Experience Compulsory. | Marketing | Languages : Marathi, Hindi, English

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi, Marathi and Marketing
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: Marathi, Hindi, English

Day-to-day work

• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Hinjewadi, Pune, Maharashtra
• Employment type: Full time
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Openings: 3
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Ranjitsingh Shankarrao Nalawade (Yoddhaa Defence Training Institute/Yoddhaa Defence Institute).