Telecaller

Join Ranjitsingh Shankarrao Nalawade (Yoddhaa Defence Training Institute/Yoddhaa Defence Institute) as a Telecaller in FC Road, Pune. 2 candidates will be hired for this role. The pay goes up to ₹15,000/month. Great for first-time job seekers.

In the employer’s words

Call Prospective Students And Parents From Provided Leadsexplain Courses, Fees, Batches, And Admission Processfollow Up With Interested Candidates Regularlyschedule Counselling Sessions And Walk-Insmaintain Call Records And Student Databaseachieve Admission And Follow-Up Targetscoordinate With Counselling And Admission Teams. Languages : Marathi, Hindi, English

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone polite and calm under pressure

Position details

• Work location: FC Road, Pune, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Ranjitsingh Shankarrao Nalawade (Yoddhaa Defence Training Institute/Yoddhaa Defence Institute). It takes less than a minute.