Telecaller

Ranjitsingh Shankarrao Nalawade (Yoddhaa Defence Training Institute/Yoddhaa Defence Institute) is hiring a Telecaller in FC Road, Pune. No experience? You can still apply. You can earn up to ₹15,000/month. The team is filling 2 vacancies.

In the employer’s words

Responsible For Calling Prospective Students And Parents, Providing Information About Courses And Admissions, Following Up On Inquiries, Scheduling Campus Visits, And Maintaining Accurate Records. Good Communication Skills And A Customer-Friendly Approach Are Essential. Type : Sales, Inbound | Marketing | Languages : Marathi, Hindi, English

What you get

You will be paid ₹10,000 – ₹15,000 per month.

What the job involves

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Marathi, Marketing, Sales
• Basic English
• Freshers can apply
• Type: Sales, Inbound
• Marketing
• Languages: Marathi, Hindi, English
• Someone polite and customer-first

Position details

• Location: FC Road, Pune, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Employment type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Ranjitsingh Shankarrao Nalawade (Yoddhaa Defence Training Institute/Yoddhaa Defence Institute) reviews applications regularly.