Senior Telecaller

Rapid Solutions wants to bring on a Senior Telecaller for its Ameerpet, Hyderabad team. 30 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Telugu, Hindi, English

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Below 10th
• Good knowledge of English, Hindi and Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, Hindi, English
• A polite, customer-first attitude

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Job details

• Work location: Ameerpet, Hyderabad, Telangana
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time

Apply today and take the next step in your career with Rapid Solutions.