Telecaller

Start your next role as a Telecaller with Rapid Solutions in Hanamkonda, Warangal. The pay goes up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Skills: Typing speed, Verbal communication, Active listening, Hindi and English
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Job at a glance

• Job location: Hanamkonda, Warangal, Telangana
• Employment type: Full time
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Rapid Solutions reviews applications regularly.