Tele Caller

Ratnaram Solutions is hiring a Tele Caller in Vijayanagar, Bengaluru. The pay goes up to ₹18,000/month. Freshers can apply. There are 20 open positions.

Note from the employer

Loan Recovery, Debt Managment, Cold Callings, Inbound Callings, Out Bound Calings And Debt Recovery. Type : Outbound, Inbound | Languages : Hindi, Tamil, Telugu, Kannada, English

Who can apply

• Freshers are welcome to apply
• Education: Tenth Pass
• Good knowledge of English, Hindi, Inbound, Kannada, Outbound, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Hindi, Tamil, Telugu, Kannada, English
• A patient, customer-first attitude

What you get

Salary: ₹13,000 – ₹18,000 per month, based on skills and experience.

What the job involves

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.

Position details

• Work location: Vijayanagar, Bengaluru, Karnataka
• Job type: Full time
• Vacancies: 20
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Ratnaram Solutions reviews applications regularly.