International Voice Process Agent

Start your next role as an International Voice Process Agent with Raunak Placement Services in Magarpatta Road, Pune. You can earn up to ₹45,000/month. There are 20 open positions.

Note from the employer

International Calling Process. 1 - 2 Years Experience Compulsory. | Type : Inbound, International, Outbound | Languages : English

What you will do

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Inbound, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, International, Outbound
• Languages: English
• A polite, patient attitude

Salary

You will be paid ₹35,000 – ₹45,000 per month.

Position details

• Work location: Magarpatta Road, Pune, Maharashtra
• Openings: 20
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Shift: Night Shift 6pm to 3am

Click Apply to send your profile to Raunak Placement Services. It takes less than a minute.