Team Leader

Start your next role as a Team Leader with Ravindra Kumar Mishra (Career Global India) in Vibhuti Khand, Lucknow. 10 candidates will be hired for this role. Salary is up to ₹25,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : English, Hindi

Compensation

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

What you will do

Your main tasks will be to:

• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.

Eligibility

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English and Hindi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi
• A polite, calm under pressure attitude

Quick facts

• Job location: Vibhuti Khand, Lucknow, Uttar Pradesh
• Openings: 10
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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