Tele Caller

A new Tele Caller role is open at Ray Enterprises, Karkhana, Hyderabad. The pay goes up to ₹18,000/month. The team is filling 5 vacancies.

Employer’s description

Job Summarywe Are Looking For Motivated And Result-Oriented Telecallers To Join Our Collection Team. The Candidate Will Be Responsible For Contacting Customers Regarding Outstanding Payments And Ensuring Timely Recovery While Maintaining Professional Communication.Key Responsibilitiesmake Outbound Calls To Customers For Payment Follow-Upsexpl. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Telugu, English

Pay and perks

You will be paid ₹10,000 – ₹18,000 per month.

Day-to-day work

As a Tele Caller, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi and Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Telugu, English
• You are customer-first and polite

Position details

• Job location: Karkhana, Hyderabad, Telangana
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work type: Work from office

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