Tele Caller

Join Rayconn Power Solutions Opc Pvt Ltd as a Tele Caller in Visalakshi Nagar, Visakhapatnam. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Active listening, Verbal communication and Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and patient

What the job involves

• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Quick facts

• Location: Visalakshi Nagar, Visakhapatnam, Andhra Pradesh
• Work mode: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

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