Field Collection Executive

RCA And Consultant has an opening for a Field Collection Executive based in Mansarovar, Jaipur. Salary is up to ₹30,000/month. 30 candidates will be hired for this role.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Loan, Credit Card

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Credit Card, Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Loan, Credit Card

Your responsibilities

• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Salary

The salary for this role is ₹10,000 – ₹30,000 per month.

Position details

• Job location: Mansarovar, Jaipur, Rajasthan
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

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