Field Collection Executive

Rca & Consultant is looking for a Field Collection Executive to join its team in Jodhpur. There are 10 open positions. Salary is up to ₹15,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Loan

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Loan

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Position details

• Location: Jodhpur, Rajasthan
• Employment type: Full time
• Vacancies: 10
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Rca & Consultant today.