Telecaller

Rcg Consultant is hiring a Telecaller in Gill road, Ludhiana. Freshers can apply. The team is filling 3 vacancies. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

Eligibility

• Open to freshers
• Education: 12th Pass
• Skills: Typing speed, Verbal communication, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Position details

• Work location: Gill road, Ludhiana, Punjab
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3

Interested? Apply now on BetterJobs with your resume — Rcg Consultant reviews applications regularly.