Project Manager

Join RDK infotech as a Project Manager in Hinjawadi Phase I, Pune. You can earn up to ₹30,000/month. There are 2 open positions.

Employer’s description

Role: Project Managerindustry: Document Digitization / Data Managementjob Summary: We Are Looking For An Experienced Project Manager To Lead And Execute Large-Scale Document Digitization Projects, Ensuring Smooth Operations, Team Management, Productivity, Quality, And Timely Project Delivery.Key Responsibilities:Manage End-To-End Project Execution And Daily Operations.Handle And Supervise Large Teams Of 100 Employees.Monitor Productivity, Quality, And Project Timelines.Coordinate With Clients And Internal Teams.Resolve Operational Issues And Ensure Smooth Project Delivery. More Than 2 Years Experience Compulsory.

Roles and responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Complaint handling, Hindi and English, Typing speed and Verbal communication
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• You are calm under pressure and polite

Pay and perks

The salary for this role is ₹20,000 – ₹30,000 per month.

Position details

• Location: Hinjawadi Phase I, Pune, Maharashtra
• Openings: 2
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Shift: 09:00 am - 8:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — RDK infotech reviews applications regularly.