Telecaller, Collection Executive

Rdp Enterprise is looking for a Telecaller, Collection Executive to join its team in Kodambakkam, Chennai. There are 10 open positions. No experience? You can still apply. Salary is up to ₹25,000/month.

Employer’s description

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Languages : Tamil | Marketing

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Marketing, Tamil
• Male Only
• Basic English
• Freshers can apply
• Languages: Tamil
• Marketing
• A patient, polite attitude

Salary

The salary for this role is ₹10,000 – ₹25,000 per month.

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.

Job at a glance

• Location: Kodambakkam, Chennai, Tamil Nadu
• Work mode: On-site
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 10
• Employment type: Full time

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