Bpo Executive

Join Real Industries as a Bpo Executive in AB Bypass Road, Indore. The pay goes up to ₹18,500/month. There are 30 open positions.

Employer’s description

Ob Summarywe Are Looking For Enthusiastic And Customer-Focused Bpo Executives To Join Our Team. The Candidate Will Be Responsible For Handling Customer Calls, Responding To Emails And Chats, Resolving Customer Queries, Maintaining Records, And Ensuring A High Level Of Customer Satisfaction.Key Responsibilitieshandle Inbound And Outbound Custom. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Inbound, International | Languages : English, Hindi

What you will do

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.

What you get

Salary: ₹12,000 – ₹18,500 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, International and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Inbound, International
• Languages: English, Hindi

Job details

• Job location: AB Bypass Road, Indore, Madhya Pradesh
• Work type: Work from office
• Openings: 30
• Working hours: 9:30 AM - 7:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Real Industries reviews applications regularly.