Telecaller

A new Telecaller role is open at Real King Immigration, Sector-52, Chandigarh. You can earn up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Compensation

Compensation: ₹10,000 – ₹20,000 per month.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Verbal communication, Complaint handling, Hindi and English, Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and patient

Position details

• Job location: Sector-52, Chandigarh, Chandigarh
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Real King Immigration today.