Telecaller

Realex Servicon Pvt Ltd is looking for a Telecaller to join its team in Ashok Nagar, Ranchi. No experience? You can still apply. The pay goes up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: CRM tools, Complaint handling, Hindi and English, Typing speed
• Basic English
• Freshers can apply
• You are customer-first and polite

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Position details

• Location: Ashok Nagar, Ranchi, Jharkhand
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work type: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Realex Servicon Pvt Ltd today.