Telecaller

A new Telecaller role is open at Realex Servicon Pvt Ltd, Ashok Nagar, Ranchi. 30 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Active listening, Typing speed, Complaint handling and CRM tools
• Basic English
• Freshers can apply

Position details

• Job location: Ashok Nagar, Ranchi, Jharkhand
• Openings: 30
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Realex Servicon Pvt Ltd reviews applications regularly.