Senior Telecaller

Reality Mantra is hiring a Senior Telecaller in Deva Road, Lucknow. The pay goes up to ₹25,000/month. There are 3 open positions.

In the employer’s words

We Are Looking For An Experienced And Result-Oriented Senior Telecaller To Join Our Growing Real Estate Team. The Ideal Candidate Should Have Excellent Communication Skills, Strong Follow-Up Abilities, And A Proven Track Record Of Handling Customer Inquiries And Generating Site Visits. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Hindi and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.

Pay and perks

You will be paid ₹15,000 – ₹25,000 per month.

Job details

• Location: Deva Road, Lucknow, Uttar Pradesh
• Working hours: 9:30 AM - 6:30 PM | Tuesday to Sunday
• Interview timings: 11:00 AM - 4:00 PM | Tuesday to Sunday
• Job type: Full time
• Openings: 3
• Work type: On-site

Ready to start? Upload your resume and apply to Reality Mantra today.