Telecaller

Realty Essentia is hiring a Telecaller in Punawale, Pune. There are 2 open positions. The pay goes up to ₹18,000/month.

Employer’s description

Tele Caller Responsible For Calling Leads, Understanding Customer Requirements, Explaining Products/Services, Scheduling Appointments Or Site Visits, Following Up Regularly, Maintaining Crm Records, And Converting Inquiries Into Sales Opportunities Through Effective Communication And Customer Support. Type : Outbound, Sales | Languages : Marathi, Hindi, English

Pay and perks

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Languages: Marathi, Hindi, English
• Someone polite and customer-first

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Quick facts

• Job location: Punawale, Pune, Maharashtra
• Employment type: Full time
• Vacancies: 2
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:30 AM - 7:00 PM | Wednesday to Monday

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