Senior Customer Service Advisor

Rebel Motoverse has an opening for a Senior Customer Service Advisor based in South Bopal, Ahmedabad. There are 2 open positions. The pay goes up to ₹22,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : English, Gujarati, Hindi

Compensation

The salary for this role is ₹21,000 – ₹22,000 per month.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Gujarati, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Gujarati, Hindi

Day-to-day work

As a Senior Customer Service Advisor, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: South Bopal, Ahmedabad, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2

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