Field Collection Executive

Join RecoBerry Services Private Limited as a Field Collection Executive in Sagar. There are 4 open positions. The pay goes up to ₹12,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Your responsibilities

• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of CRM tools, Hindi and English, Active listening and Typing speed
• Male Only
• Basic English
• Freshers can apply
• Someone patient and customer-first

Salary

Compensation: ₹10,000 – ₹12,000 per month.

Job details

• Work location: Sagar, Karnataka
• Vacancies: 4
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — RecoBerry Services Private Limited reviews applications regularly.