Senior Tele Caller

RecoBerry Services Private Limited is looking for a Senior Tele Caller to join its team in Gokulpeth, Nagpur. The pay goes up to ₹1,80,000/month. Great for first-time job seekers. 2 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Pay and perks

Compensation: ₹12,000 – ₹1,80,000 per month.

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Hindi and English, Complaint handling, Verbal communication, CRM tools
• Female Only
• Basic English
• Freshers can apply
• A patient, polite attitude

Quick facts

• Work location: Gokulpeth, Nagpur, Maharashtra
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — RecoBerry Services Private Limited reviews applications regularly.