Customer Service Airoli

Recruitech Solutions has an opening for a Customer Service Airoli based in Airoli, Mumbai. The team is filling 30 vacancies. Salary is up to ₹35,000/month.

Employer’s description

Nyka Tira Customer Service Process. V6 English. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : English

What the job involves

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English
• Someone calm under pressure and customer-first

Pay and perks

The salary for this role is ₹18,000 – ₹35,000 per month.

Job details

• Work location: Airoli, Mumbai, Maharashtra
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Recruitech Solutions.